Innovative ticket system
Imagine,you are using the best helpdesk tool...
...your customers stay loyal to you,
because their problems are solved on their preferred channel.
...your employees work more proactively,
because they understand needs better through context and automation.
...your service velocity picks up speed,
because you reach your productivity goals within three months with Freshdesk.
A Reliable ticket systemfor more customer satisfaction
Did you know that customer service experiences like to spread by word of mouth?
70% of customers who have been in contact with the helpdesk tell their friends and families about it. Only if the impression is positive does it become a personal recommendation for the company. Unfortunately, we Germans are good at remembering negative experiences with customer support.
If you’ve been dumped in an unfriendly manner, you’ll never come back. And scare off potential new customers. That’s why Freshworks has developed a support software that provides agents with the best possible support. With the Freshdesk ticket system, you empower your agents to master complex customer communication.
Do you have questions?