Freshsales
Powerful CRM system

Take your sales team to a new level.

Freshsales is the feature-rich CRM solution for more productivity!

Request free trial access

Imagine,
you are working with the best CRM system...

...your employees manage the sales process effortlessly,
because Freshsales relieves them of many work steps.

...your customers are bound to your company for a long time,
because they feel professionally looked after.

...your sales figures increase,
because the team finally works together effectively.

Innovative CRM system
for exploding key figures

Did you know that an outdated CRM tool slows down the closing of deals?

The more time and nerves it takes sales reps to work with complicated software, the fewer sales they close: Records aren’t kept up-to-date, stagnant deals aren’t identified, and the team can’t network productively. And sustainable customer retention is even more impossible.

That’s why Freshworks has developed CRM software that supports agents in the best possible way. Simply adapt Freshsales to your business process. With the help of automations and artificial intelligence, you empower your agents to master productive sales processes.

Do you have any questions?

Your benefits with Freshsales
Powerful solutions for a successful sales team

Win customer contacts

The days when salespeople went door-to-door are over. Today, a large part of new customer acquisition runs digitally: website, e-mail, chat or phone calls. Freshsales' CRM tool collects every lead generation under one roof, creating the optimal conditions for turning leads into deals.

Personalize customer communications

Behind every lead is a potential customer - who, thanks to Freshsales, you can learn a lot about before you even make contact. The CRM system automatically creates customer files that collect info about the person: for example, through the results of website tracking. Which pages did the person look at? Which links did they click? This is useful information that the sales employee can use for a successful sales pitch.

Close deals faster

With Freshsales' CRM system, your employees have an overview of the different deal phases: The workflow can be adapted to your company's circumstances from initial contact to closing. This way, no deal gets stuck in the pipeline anymore. The team also has the option of consulting and helping each other out via an internal chat. Particularly practical for field sales: The sales software is cloud-based and can therefore be used regardless of location or device.

Increase customer loyalty

After the sale is before the sale: stay in touch with your customers even after a successful deal. Thanks to Freshsales, this is very easy: With support tickets that you manage directly in the CRM system, you bind your clientele to your company.

Just give Freshsales a try?

Agents can now measure their performance themselves and see how well they're doing. That gives them momentum. Now that we have statistics and can look at agent performance ratings, our team is even more motivated to provide even better customer service. My agents are happier now.

All Freshsales features
at a glance

Customization

Lifecycle stages of customer contacts
Custom fields for checklists, etc.
Track sales activities
Multiple currencies and languages
Personalized business process modules

Automations

Task management
Automatic assignments
Sales offensives
Workflows
Internal notifications
Deal-related discussions on Slack

Multi-channel communications

Email
Chat
Apple Business Chats
SMS integration
WhatsApp Business
Phone

Marketing links

Optimize conversion rate
Create and track web forms
Manage marketing lists
Segment contacts by criteria
Email builder
Plan customer journey
Landing page builder

Artificial Intelligence

Bots for lead generation
Automatic profile enrichment
Predictive contact scoring
Deduplication of duplicate leads
Inbound email analysis
Deal insights

Sales processes

Manage multiple teams
Create product and service catalog
Track sales targets
Make sales forecasts
Reminders for stagnant deals

Analytics

Standard reports
Conversion reports
Allocation reports
Profit-loss analysis
User-defined reports

Control

Audit logs
Field permissions
User-defined roles

Integration of additional applications

API access
Freshdesk
Marketplace
Freshsucces
Webhooks

Take your sales team to a new level.
Freshsales is the feature-rich CRM solution for more productivity!

Test it now for free

CRM consulting for your company
2DC as Preferred Reseller Partner

For a successful realization and implementation of the CRM program of Freshsales, the digital management consultancy 2DC will support you with words and deeds.

How does Freshsales work?

There is no blanket answer to this question. You should rather ask yourself: How can Freshsales work individually in your company? We are convinced that the program must adapt to your circumstances. For this reason, we work together to develop a strategy for how Freshsales can be successfully implemented in your sales organization.

What challenges arise when switching to Freshsales?

Here, not only the technical, but also the personnel and structural level plays an important role. As a Preferred Reseller Partner, we know the typical stumbling blocks that companies encounter when implementing a new CRM system. With our help, you start from pole position: From our experience, customers need a maximum of three months to achieve their productivity goals.

How much does a CRM tool like Freshales cost?

The first 21 days are free. After that, you can choose between different subscriptions (starting from 15€ per employee per month). They have nothing to lose: With the trial access, you can look around at your leisure and get to know the tool. If you decide to switch, we will be happy to advise you on when the investment will pay off for you.

Freshsales Powerful CRM system