Freshcaller provides your company with a powerful cloud-based phone system. From call forwarding and IVR to detailed analytics – Freshcaller simplifies your business communication. 2DC helps you seamlessly integrate Freshcaller.
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Great phone service has never been easier. Freshcaller provides all the tools you need for efficient customer communication. From call forwarding to call recording – with Freshcaller, you’re in complete control.
Boost your support team’s efficiency with Freshcaller. Automate routine calls, reduce handling times, and allow your team to focus on more complex tasks.
Build stronger relationships with your customers. Freshcaller lets you personalize conversations and proactively meet customer needs – increasing satisfaction and loyalty.
Automate routine tasks with Freshcaller and save valuable time. Focus on personalized advice and build deeper customer connections.
Personalize every conversation and increase customer satisfaction with custom greetings and tailored offers. With detailed call recordings, you can analyze and improve your communication.
Streamlined processes, detailed call logs, and automated tasks help you sustainably improve customer satisfaction. Enhance your customer experience with Freshcaller.
With Freshcaller, the virtual call center software (link) from Freshworks, customer communication becomes simple, efficient, and flexible. Whether inbound or outbound calls – Freshcaller offers powerful features like call forwarding, call queues, and real-time analytics.
2DC supports small and medium-sized businesses in implementing Freshcaller: from selecting the right plan and handling the technical setup to training your team.
Benefit from a smooth onboarding process and sustainably optimize your customer interactions. Freshcaller’s pricing is flexible and scalable – tailored to your needs. Let’s take your communication processes to the next level together!
With Freshcaller by Freshworks, you can sustainably improve your customer communication (link). This virtual call center offers powerful features like automated call routing, personalized greetings, and detailed analytics that provide valuable insights into your service performance.
As a result, you can respond to customer inquiries faster, resolve issues more efficiently, and significantly increase customer satisfaction.
Thanks to its flexible scalability, Freshcaller is ideal for small and medium-sized businesses.
2DC supports you throughout the implementation process – from initial setup and customization to your specific needs, to team training. Increase your customer satisfaction now and gain a competitive edge!
Freshcaller by Freshworks is the ideal solution to make your telephony more efficient and cost-effective.
Thanks to cloud-based technology, there's no need for expensive hardware or complex installations. Features like automatic call distribution, intelligent call queues, and VoIP support help your team work more productively and focus entirely on your customers.
With flexible pricing plans, Freshcaller is perfectly tailored to the needs of small and medium-sized businesses.
2DC supports you in integrating Freshcaller into your workflows – from initial consultation to employee training.
Reduce costs, streamline your processes, and improve service quality at the same time!
With 2DC, you get comprehensive support for Freshcaller – from technical assistance to user training – ensuring your team can work at its best. Rely on expert help.
2DC is your trusted partner when it comes to implementing and optimizing your Freshworks Contact Center.
As an experienced consulting firm for digital transformation, we offer tailored solutions specifically designed to meet the needs of small and medium-sized businesses.
We support you not only with the rollout of Freshcaller but also with process adaptation to ensure seamless integration into your existing infrastructure.
Thanks to our expertise in digital transformation, you can be confident that your call center will not only run smoothly from a technical perspective but will also be optimized in terms of team performance and processes.
Our solutions ensure that your staff can work efficiently and that you get the most out of Freshcaller. We provide comprehensive training to empower your employees to use the system effectively and take your customer communication to the next level.
With 2DC, you optimize your resources and increase efficiency – saving both time and costs in the long run.
Our support doesn't stop at implementation: we provide ongoing assistance and remain by your side after go-live to ensure your contact center continues to operate at peak performance. We make sure your systems stay up to date and that your business can adapt flexibly to change.
Freshcaller by Freshworks is the smart solution for your customer communication. Automatic call forwarding, intelligent call queues, and real-time analytics drive efficiency and customer satisfaction. This cloud-based tool allows you to manage calls from anywhere, keeping your team flexible.
Freshcaller is ideal for SMEs, as its costs are scalable and can be adjusted to your needs. The user-friendly interface and quick implementation times make getting started easy.
2DC supports you in seamlessly integrating Freshcaller and optimizing its use, ensuring that your communication processes are measurably improved.
Freshcaller offers maximum flexibility for your customer communication. You can individually configure call queues, automatic forwarding, and VoIP options to ensure optimal performance.
The system scales with your business and effortlessly adapts to changing requirements. Integration with other Freshdesk tools further streamlines collaboration between teams.
Whether you’re running a small team or a growing call center – Freshcaller meets your specific needs.
2DC helps you set up the platform effectively, align it with your business goals, and provide comprehensive training for your team.
This ensures a long-term increase in customer satisfaction.
Freshcaller pricing is flexible and tailored to meet the needs of businesses of all sizes.
Multiple plans are available – ranging from essential features for small teams to comprehensive options for large call centers. Thanks to its cloud-based setup, there are no high hardware costs, and the pay-as-you-go model ensures full cost control. Scalable pricing plans make it easy to adjust capacity as your business grows.
2DC helps you choose the right plan, implement Freshcaller efficiently, and optimize your communication costs in the long run.
Rely on a solution that truly pays off!
Here, telephones ring as well as banks! With seamless customer service, you have the chance to increase revenue long-term.
Freshcaller offers highly flexible pricing. You only pay for the features you actually need. Our pricing plans are transparent, with no hidden fees. You can adjust your plan at any time to make sure it fits your growing needs.
For an exact price calculation, we recommend checking out our pricing overview or contacting our sales team directly.
1. Visit the Freshcaller website: Go to the official Freshcaller website.
2. Find the login area: The login field is usually located at the top right corner of the page.
3. Enter your credentials: Enter your registered email address and password.
4. Log In: Click the „Log In” button.
Setting up Freshcaller is simple and involves just a few steps:
1. Create an account: Sign up on the Freshcaller website and create an account for your company.
2. Add your team: Invite your team members and assign them roles and permissions.
3. Choose phone numbers: Select the desired phone numbers and set up call forwarding.
4. Set up IVR (Interactive Voice Response): (Optional) Configure an interactive voice menu to automatically route incoming calls.
5. Integrations: Connect Freshcaller with other tools such as your CRM or email software.
Setting up Freshcaller is easy, but we understand that questions may arise. Our support team is always available to assist you with the setup. You can reach out to us using the contact form below.
Whether Freshdesk Contact Center is the right choice for your business depends on your specific needs.
Freshdesk Contact Center is an excellent solution for companies that:
Freshdesk Contact Center might be the right fit for you if you want to:
To find out if Freshdesk Contact Center is the right fit for your company, we recommend:
Still have questions? 2DC is happy to help.
