With Aircall, you get more than just telephony – this multichannel platform enhances customer communication with AI-powered agents, insights, and automation.
Customers who trust us
No more frustrating queues or missed calls: the AI Voice Agent handles and manages your calls 24/7, ensuring every customer feels heard, even during peak times.
The Aircall Workspace is your central, intelligent hub for support team collaboration. Your team can collaborate across channels and always stay on top of things.
The entire Aircall platform is easy to use thanks to a clear, user-friendly workspace layout. No time is lost searching for information.
With cutting-edge, robust infrastructure and reliable technology, Aircall delivers top call quality – globally and around the clock. The cloud architecture also ensures ideal service quality.
With the Aircall API, the platform can be integrated into any existing system – no wishes left unfulfilled. And if there are: 2DC will take care of it!
Aircall provides numerous helpful AI features: automatic call answering, context provision, call summaries, sentiment analysis, data evaluation, and more to support your service staff daily.
2DC supports businesses of all sizes in using Aircall effectively. As your SPOC (Single Point of Contact) for digitalization, 2DC ensures seamless integration of Aircall into your existing IT landscape – including CRM, helpdesk, or collaboration tools. Benefit from comprehensive support: from technical setup and process consulting to ongoing optimization.
With a holistic approach, we help you maximize Aircall's potential, boost team performance, and improve customer experiences – for SMEs and large enterprises alike. Our experience shows: software is only as good as the person using it. That’s how communication becomes scalable, flexible, and future-proof.
Aircall uses artificial intelligence to make your telephony smarter, more efficient, and scalable. Features like automatic conversation logging, sentiment analysis, and real-time transcription provide valuable insights from every customer interaction – with zero manual effort.
Smart routing systems ensure calls reach the right contact person, while AI-powered analytics reveal service optimization potential. This not only improves customer satisfaction but also boosts team productivity. Aircall becomes the central communication solution for businesses relying on smart, data-driven decisions.
Still unsure about AI? In our AI consultation, we’ll find out how AI can take your phone service to the next level.
With the Aircall app, you control your business communication anytime – whether in the office, at home, or on the go. Available for desktop (Windows & macOS) and mobile (iOS & Android), the app offers the full functionality of the Aircall platform in a user-friendly interface.
Make calls, manage contacts, use smart forwarding, and access real-time analytics – all in one app. Seamless CRM and helpdesk integrations keep workflows efficient and transparent.
Perfect for teams seeking flexible and professional remote communication.
Aircall stands out not only with modern cloud telephony but also with its wide integration capabilities – over 100 business tools including CRMs, helpdesks, collaboration, and analytics platforms such as HubSpot, Salesforce, Zendesk, Slack, or Microsoft Teams.
These seamless connections allow businesses to fully integrate communication processes into their existing systems. Call data, notes, and transcripts are automatically stored in the respective tools, enabling teams to work more efficiently with always up-to-date information.
As a digitalization expert, 2DC ensures Aircall is integrated cleanly and strategically.
Our consultants analyze your existing processes, select suitable integrations, and optimally connect Aircall to your tools – via API, middleware like Make, or native interfaces. We ensure high performance, GDPR compliance, and provide training and ongoing optimization.
The result: less manual work, unified data flows, and noticeable efficiency gains in sales, support, and operations. Aircall becomes the cornerstone of your digital communication strategy – and 2DC your trusted partner for scalable, future-proof IT architecture. From start-ups to enterprises, we help make your telephony smarter, more connected, and measurably more successful.
Aircall is ideal for companies that need modern, scalable, and location-independent telephony. It’s especially suited for growth-oriented sales, customer service, and support teams – from start-ups to mid-sized and large companies.
With easy setup, an intuitive interface, and over 100 integrations (e.g., HubSpot, Salesforce, Zendesk), Aircall is perfect for digitally minded organizations. Remote teams, international companies, or businesses with high call volume will benefit from the flexibility, transparency, and automation that Aircall offers.
The Aircall Dashboard is a central control hub for all company telephony. It provides real-time insights into call volume, wait times, team performance, and more – data-driven and visually prepared.
You can identify bottlenecks early, plan resources efficiently, and continually improve service quality. Admins can manage users, assign numbers, and optimize workflows – all with a few clicks. Transparent communication processes make monitoring easier and decisions more informed.
This makes the dashboard a powerful tool for businesses that value efficiency, control, and data-driven optimization. Clear, intuitive, and business-ready.
The Aircall Chrome Extension optimizes telephony directly from the browser and increases your sales and support teams' efficiency. It automatically detects phone numbers on websites – even hidden ones – and enables click-to-dial.
With the integrated Power Dialer, you can add multiple numbers to a call list and work through them systematically. A movable widget allows reordering numbers, identifying duplicates, and removing invalid entries. For known contacts, it displays name and company – enabling personalized communication.
Fully compatible with Google Chrome and Microsoft Edge, the extension is ideal for teams who want to manage their call processes efficiently from the browser.
Sit back and let us handle the tough tasks. No matter how complex your system, we take care of every integration aspect.
